Strategic Account Director

SBM Management Services, LP; Concord (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

SBM Management Services, LP is seeking an Account Director to plan, develop, and implement customer strategies for retaining existing business and driving growth within assigned accounts. The role may involve direct leadership of teams and collaboration with multiple departments to align on pricing, positioning and packaging.

The ideal candidate will have a Bachelor’s degree in Business Management or related field with several years of experience in client strategy, market analysis, and program

Qualifications

• Bachelor’s degree in Business Management or related field; 5–8 years of experience.
• Strong communication and stakeholder management skills.
• Experience in leading client strategy and growth initiatives.

Responsibilities

• Provides direction and develops growth and retention for client programs.
• Reviews market trends and translates customer attitudes into services.
• Consults with development teams on market requirements and product features.
• Communicates strategies across marketing, operations, sales, and HR to executives.
• Coordinates strategy with the corporate growth plan.
• Collaborates with other departments on pricing, positioning and packaging.
• May require driving to client sites or company facilities.
• Evaluates program results and presents strategic recommendations.

Education

Bachelor’s degree in Business Management, or a related field

Job description

SBM Management Services, LP is seeking an Account Director to plan, develop, and implement customer strategies for retaining existing business and driving growth within assigned accounts. The role may involve direct leadership of teams and collaboration with multiple departments to align on pricing, positioning and packaging.

The ideal candidate will have a Bachelor’s degree in Business Management or related field with several years of experience in client strategy, market analysis, and program