Strategic Account Director: Growth & Retention

Pacific West Site Services, Inc.; Boise (ID); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Benefits package

Job summary

Pacific West Site Services, Inc. is seeking an Account Director to plan, develop, and implement customer strategies that retain existing business and grow revenue within designated accounts.

You will lead cross-functional teams, analyze market trends, and communicate strategy across marketing, operations, and sales to achieve company growth while ensuring excellent client satisfaction. Travel to client sites may be required.

Qualifications

• Bachelor's degree in Business Management or related field; 5–8 years of experience, or equivalent combination.
• Valid driver's license may be required.

Responsibilities

• Provides direction and develops growth and retention for client programs.
• Reviews research to anticipate competition and market trends and translate customer's attitudes of services.
• Consults with development teams on market requirements and product features.
• Communicates strategies across marketing, operations, communications, sales and employee satisfaction to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to develop relationship with regards to pricing, positioning, and packaging.
• Ability to travel to various work locations and client sites as needed.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Skills

Client management

Strategic planning

Market analysis

Cross-functional leadership

Education

Bachelor's degree in Business Management

Job description

Pacific West Site Services, Inc. is seeking an Account Director to plan, develop, and implement customer strategies that retain existing business and grow revenue within designated accounts.

You will lead cross-functional teams, analyze market trends, and communicate strategy across marketing, operations, and sales to achieve company growth while ensuring excellent client satisfaction. Travel to client sites may be required.