Senior Account Director — Growth & Retention Lead

Pacific West Site Services, Inc.; St. Louis (MO); On-site; USD 140,000 - 150,000; Full time

Job summary

Pacific West Site Services, Inc. is seeking an Account Director in Missouri to plan, develop, and implement customer strategies aimed at retaining existing business and growing revenue for assigned client accounts.

The role requires 5–8 years of relevant experience, a Bachelor's degree in Business Management or a related field, and the ability to coordinate cross-functional teams. Travel is required, and the position reports to senior leadership.

Qualifications

• Bachelor's degree in Business Management, or a related field from a four-year college or university with 5-8 years of experience.
• Certificates, Licenses, Registrations: May be required to have a valid driver's license.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Develops growth and retention strategies for client programs.
• Directs growth and retention for client-specific initiatives.
• Reviews market trends to translate customer needs into service features.
• Consults with development teams on market requirements and features.
• Communicates strategies across marketing, operations, sales, and HR.
• Coordinates strategy with the corporate growth plan.
• Collaborates with other departments on pricing, positioning, and packaging.

Skills

Strategic planning

Client retention

Education

Bachelor's degree in Business Management or related field

Job description

Pacific West Site Services, Inc. is seeking an Account Director in Missouri to plan, develop, and implement customer strategies aimed at retaining existing business and growing revenue for assigned client accounts.

The role requires 5–8 years of relevant experience, a Bachelor's degree in Business Management or a related field, and the ability to coordinate cross-functional teams. Travel is required, and the position reports to senior leadership.