Strategic Account Director: Client Growth & Retention

SBM Management Services, LP; Redmond (WA); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM is seeking an Account Director in Redmond, WA to plan, develop, and implement customer strategies for retention and growth within key accounts. You will lead cross-functional teams to align with the corporate growth plan and coordinate with multiple departments.

Travel to client sites and SBM facilities may be required. Ideal candidates hold a Bachelor’s degree in Business Management or related field and have 5–8 years of relevant experience, with supervisory responsibilities and a

Qualifications

• Bachelor’s degree in Business Management or related field.
• 5–8 years of experience; equivalent combination of education and experience.

Responsibilities

• Provides direction and develops growth and retention for client programs.
• Reviews research to anticipate competition and market trends for services.
• Consults with development teams on market requirements and product features.
• Communicates strategies across marketing, operations, communications, sales and HR to the client and executives.
• Coordinates strategy with the corporate growth plan and aligns with other departments.
• Evaluates program results and recommends strategic changes.

Education

Bachelor’s degree in Business Management, or a related field

Job description

SBM is seeking an Account Director in Redmond, WA to plan, develop, and implement customer strategies for retention and growth within key accounts. You will lead cross-functional teams to align with the corporate growth plan and coordinate with multiple departments.

Travel to client sites and SBM facilities may be required. Ideal candidates hold a Bachelor’s degree in Business Management or related field and have 5–8 years of relevant experience, with supervisory responsibilities and a