Account Director — Growth & Retention Leader

SBM Offshore; Redmond (WA); On-site; USD 135,000 - 155,000; Full time

Job summary

SBM Management Services, LP in Redmond, WA is seeking an Account Director to plan, develop, and implement customer strategies for retention and growth within assigned accounts. This role may supervise others and requires strong relationship management and cross-functional collaboration.

The ideal candidate will hold a Bachelor’s degree in Business Management and have 5–8 years of experience, with the ability to travel to customer sites as needed and to work with marketing, operations, and sales

Qualifications

• Bachelor’s degree in Business Management or related field required.
• 5–8 years of account management experience or equivalent.

Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer’s attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to pricing, positioning, and packaging.
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions.

Skills

Client relationship management

Strategic account growth

Cross-functional collaboration

Education

Bachelor’s degree in Business Management or related field

Job description

SBM Management Services, LP in Redmond, WA is seeking an Account Director to plan, develop, and implement customer strategies for retention and growth within assigned accounts. This role may supervise others and requires strong relationship management and cross-functional collaboration.

The ideal candidate will hold a Bachelor’s degree in Business Management and have 5–8 years of experience, with the ability to travel to customer sites as needed and to work with marketing, operations, and sales