Strategic Account Architect for Industrial Solutions

Emerson Electric Co; Guaynabo (PR); On-site; USD 90,000 - 150,000; Full time

Job summary

Emerson Electric Co. is seeking an experienced Account Manager to grow and manage relationships with existing and prospective customers, uncover opportunities, and deliver solutions that help customers achieve business objectives.

You will collaborate with cross-functional teams to drive growth and adoption of Emerson's technologies and services. You will develop strategic account plans, engage key stakeholders, and support complex opportunities across industrial markets while maintaining

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.
• 7+ years of progressive experience in account management, business development, or technical sales in industrial markets.
• Demonstrated ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.
• Strong experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.
• Solid commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.
• Proven ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities

Responsibilities

• Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.
• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.
• Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.
• Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.
• Partner with Business Development Managers (BDMs), specialists, and support teams to develop solutions that address customer needs and deliver measurable value.
• Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.
• Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.
• Identify, develop, and advance new business opportunities from initial engagement through purchase order.
• Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.
• Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.
• Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.
• Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.

Skills

Account management

Business development

Technical sales

Industrial markets

Education

Bachelor’s degree in Engineering, Business Administration, or related discipline

Tools

CRM platforms

Job description

Emerson Electric Co. is seeking an experienced Account Manager to grow and manage relationships with existing and prospective customers, uncover opportunities, and deliver solutions that help customers achieve business objectives.

You will collaborate with cross-functional teams to drive growth and adoption of Emerson's technologies and services. You will develop strategic account plans, engage key stakeholders, and support complex opportunities across industrial markets while maintaining