Sales Executive - Accounts Manager

Emerson; Guaynabo (PR); On-site; USD 100,000 - 150,000; Full time

Job summary

Emerson is seeking an Account Manager to grow and protect strategic customer relationships across assigned accounts in the United States. You will uncover opportunities, develop value-driven solutions, and collaborate with cross-functional teams to drive growth and customer success.

You will lead strategic account planning, engage key stakeholders, and position Emerson’s automation and services to meet business objectives.

Qualifications

• Bachelor’s degree in Engineering, Business Admin, or related field.
• 7+ years in account management or technical sales in industrial markets.
• Ability to develop strategic account plans and manage complex sales.

Responsibilities

• Build and maintain long-term customer relationships.
• Develop and execute strategic account plans to identify growth.
• Engage key stakeholders and align Emerson solutions with business objectives.
• Conduct customer needs assessments to understand challenges and opportunities.
• Collaborate with BDMs, specialists, and support teams to deliver value.
• Support customer success and ensure products meet outcomes.
• Present tailored solutions and communicate Emerson's value.
• Identify and advance new business opportunities from engagement to order.
• Collaborate across sales, technical, and business teams for complex pursuits.
• Position Emerson portfolio to meet pricing objectives.
• Monitor industry trends and CRM data to identify opportunities.
• Maintain accurate account plans and forecasts in CRM.

Skills

Strategic accounts

Relationship building

Industrial automation

Sales forecasting

CRM management

Cross-functional collab

Negotiation

Education

Bachelor's degree in Engineering, Business Admin, or related

Job description

Position Summary:

If you are an Account Manager professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will be responsible for managing and expanding relationships with existing and prospective customers, uncovering opportunities to create value, and delivering solutions that help customers achieve their business objectives. You will collaborate with cross-functional teams to drive sustainable growth, strengthen customer partnerships, and support the successful adoption of Emerson's technologies and services.

In This Role, Your Responsibilities Will Be:

• Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.


• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.


• Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.


• Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.


• Partner with Business Development Managers (BDMs), specialists, and support teams to develop solutions that address customer needs and deliver measurable value.


• Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.


• Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.


• Identify, develop, and advance new business opportunities from initial engagement through purchase order.


• Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.


• Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.


• Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.


• Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.

Who You Are:

You build strong customer partnerships and actively seek to understand customer needs to create solutions that deliver meaningful outcomes. You establish collaborative relationships across diverse teams and stakeholders, leveraging different perspectives to achieve shared goals. You consistently pursue opportunities to improve performance, take ownership of results, and navigate ambiguity with sound judgment and adaptability. You communicate effectively at multiple organizational levels, influencing decisions through credibility, insight, and a commitment to delivering value.

For This Role, You Will Need:

• Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.


• Minimum of 7 years of progressive experience in account management, business development, or technical sales in industrial markets.


• Demonstrated ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.


• Strong experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.


• Solid commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.


• Proven ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities

Preferred Qualifications That Set You Apart:

• Experience in power generation, industrial automation, energy, or process industries.


• Strong knowledge of automation and control technologies, including DCS platforms; experience with Emerson Ovation or equivalent solutions is a plus.


• Proven success in strategic account development, whitespace identification, and greenfield/brownfield opportunity creation.


• Experience managing complex B2B sales cycles and value-based solution selling.


• Strong business acumen and demonstrated skills in negotiation, pricing, forecasting, and account planning.


• Ability to build relationships and influence technical, commercial, and executive stakeholders.


• Strong collaboration skills across sales, business development, engineering, and technical teams.


• Excellent communication, presentation, and customer engagement skills.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives- because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

At Emerson, we are committed to creating a workplace where everyone can contribute, develop, and succeed. We welcome applicants with diverse backgrounds, experiences, and perspectives. We recognize that skills and potential can be developed through many paths and encourage candidates to apply even if they do not meet every preferred qualification. Together, we drive innovation, uphold integrity, strengthen collaboration, and deliver solutions that make a meaningful impact for our customers and communities around the world.