Store Team Leader: Guest Experience & Ops

UDF-MyScoop Branding; Batavia Township (OH); Sur place; USD 20 000 - 23 000; Plein temps

Résumé du poste

UDF-MyScoop Branding in Batavia Township, OH seeks an Assistant Manager to ensure outstanding service by following the Hi Five Guest Experience framework. You will supervise shift staff, assist with scheduling, and ensure compliance with alcohol and tobacco sales laws while maintaining store standards.

The role emphasizes coaching, cash handling, POS operations, and delivering a warm, efficient guest experience during each shift.

Qualifications

• Requires effective leadership and coaching of shift staff.
• Strong focus on customer service and guest experience.
• Must be able to perform cash handling and POS transactions accurately.

Responsabilités

• Supervise and coach Associates; conduct interviews and support Store Manager.
• Oversee store administration, deliveries, paperwork, and product transfers.
• Ensure Hi Five Guest Experience and greet Guests warmly; maintain store cleanliness.

Connaissances

Leadership

Customer service

Staff supervision

Cash handling

Outils

POS System

Description du poste

UDF-MyScoop Branding in Batavia Township, OH seeks an Assistant Manager to ensure outstanding service by following the Hi Five Guest Experience framework. You will supervise shift staff, assist with scheduling, and ensure compliance with alcohol and tobacco sales laws while maintaining store standards.

The role emphasizes coaching, cash handling, POS operations, and delivering a warm, efficient guest experience during each shift.