Store Operations & Guest Experience Lead

UDF-MyScoop Branding; Huber Heights (OH); On-site; USD 31,000 - 35,000; Full time

Job summary

UDF-MyScoop Branding in Ohio is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience framework. You will supervise shifts, coach staff, manage daily operations, and ensure compliance with all policies while maintaining safe, clean store conditions.

The role requires excellent communication, the ability to manage cash and POS systems, and a commitment to delivering a superior customer experience. Full-time schedule with varied shifts available.

Qualifications

• Experience leading teams in retail or food service settings.
• Ability to coach and develop Shift Leaders and Associates.
• Knowledge of cash handling and POS transactions.

Responsibilities

• Lead and coach store associates to deliver The Hi Five Guest Experience.
• Oversee store administration and paperwork as directed.
• Ensure accurate cash handling and POS transactions.
• Maintain clean, stocked, and welcoming store environment.
• Monitor store safety and compliance with policies.

Skills

People management

Coaching

Customer service

Store operations

Cash handling

POS system

Gas console

Tools

POS System

Gas Console

Job description

UDF-MyScoop Branding in Ohio is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience framework. You will supervise shifts, coach staff, manage daily operations, and ensure compliance with all policies while maintaining safe, clean store conditions.

The role requires excellent communication, the ability to manage cash and POS systems, and a commitment to delivering a superior customer experience. Full-time schedule with varied shifts available.