Store Team Lead: Guest Experience & Operations

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

UDF-MyScoop Branding is seeking a full-time Assistant Manager in Cincinnati, OH. The role emphasizes delivering the Hi Five Guest Experience, supervising associates, and ensuring smooth store operations, including cash handling and POS use.

The position requires the ability to train shift leaders, manage inventory, and maintain customer-focused service with adherence to policies and alcohol/tobacco sale laws as applicable to the state.

Qualifications

• Customer service experience or ability to deliver friendly guest experiences.
• Strong cash handling and basic math skills.
• Ability to operate a point-of-sale system with accuracy.

Responsibilities

• Oversee daily operations and manage shift staff to ensure Hi Five Guest Experience.
• Assist Store Manager with administration tasks and paperwork.
• Ensure store conditions are clean, organized, and welcoming for guests.
• Prepare DipSide items and assist guests with orders.
• Maintain accurate cash handling and POS transactions.

Job description

UDF-MyScoop Branding is seeking a full-time Assistant Manager in Cincinnati, OH. The role emphasizes delivering the Hi Five Guest Experience, supervising associates, and ensuring smooth store operations, including cash handling and POS use.

The position requires the ability to train shift leaders, manage inventory, and maintain customer-focused service with adherence to policies and alcohol/tobacco sale laws as applicable to the state.