Store Team Leader - Growth & Operations

Goodwill of North GA; Alpharetta (GA); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

Goodwill of North GA Alpharetta location seeks a store supervisor to lead daily operations, oversee personnel, and handle opening and closing duties. You will coach and develop team members to support career growth within the organization.

Requirements include strong communication, forklift certification, and proficiency in Microsoft Office; adherence to safety policies and customer service excellence is expected. Applicants should have 2-3 years retail experience; associates degree preferred.

Qualifications

• High School Diploma or GED required.
• Two to three (2-3) years of experience in retail.
• Associates Degree or completion of related retail management coursework preferred.
• Excellent oral and written communication skills in English; bilingual a plus.
• Must be certified and licensed to operate a forklift.
• Maintain dependable transportation and electronic communication device.
• Proficient in Microsoft Office.
• Must start employment in acceptable safety work shoes.
• Able to adapt to growth and a changing environment within the Agency.
• Able to work in all conditions including heat, cold and dust.
• Able to meet all physical requirements including standing/walking extended periods and lifting up to 30lbs.

Responsabilités

• Supervise store personnel during assigned shift to ensure standards.
• Open and/or close the store as key holder/team leader on duty.
• Develop, train, coach and support team members for career growth within the organization.
• Comply with agency policies and SOPs and safety and security policies.
• Adhere to the task outline for the job you are supervising and performing.
• Greet and assist donors/customers; ensure service is efficient and meets needs.
• Resolve complaints and communicate issues to management.
• Maintain proficiency for tasks required in all workstations.
• Monitor and maintain store appearance and housekeeping to agency standards.
• Perform and assist in all functions completed by store personnel.
• Support in maintaining all company records and reports accurately and timely.
• Attend all meetings and training as required by the agency.
• Transfer to any Goodwill of North Georgia store within the territory as needed.
• Perform other duties as assigned by management.

Connaissances

Leadership

Customer service

Communication

Retail operations

Team coaching

Formation

High School Diploma or GED

Associates Degree or related coursework preferred

Outils

Forklift Certification

Microsoft Office Suite

Description du poste

Goodwill of North GA Alpharetta location seeks a store supervisor to lead daily operations, oversee personnel, and handle opening and closing duties. You will coach and develop team members to support career growth within the organization.

Requirements include strong communication, forklift certification, and proficiency in Microsoft Office; adherence to safety policies and customer service excellence is expected. Applicants should have 2-3 years retail experience; associates degree preferred.