Store Team Leader: Grow Teams & Elevate Customer Experience

Primark

Chicago (IL)

On-site

USD 34,000 - 39,000

Full time

8 days ago

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Job summary

Primark in Chicago is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues. You will collaborate with management to run daily store operations, uphold high standards, and ensure a fast, friendly shopping environment.

You will provide daily coaching, delegate tasks, manage stock and merchandising, and support schedules while maintaining strong customer service.

Qualifications

Lead, motivate, and manage a team effectively to deliver a great shopping experience.
Strong customer service skills to resolve issues and ensure satisfaction.
Organizational and time management skills for multitasking in a busy store.
Clear communication with customers, colleagues, and managers.
Comfort using retail technologies such as cash registers and POS devices.
Excellent English communication, both spoken and written, for team leadership.

Responsibilities

Drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues.
Collaborate with management to support daily store operations and maintain standards.
Provide daily coaching and in-the-moment feedback to employees.
Ensure proper stock levels, merchandising, pricing, and signage are accurate.
Oversee tasks, schedules, and store duties to keep the team productive and engaged.
Address customer issues professionally and elevate when appropriate.
Maintain an inclusive, high-engagement culture and support store performance.