Store Team Leader: Elevate People & Performance

Primark; Schaumburg (IL); On-site; USD 71,635,000 - 80,231,000; Full time

Job summary

Primark in Schaumburg, IL is seeking a Team Leader to drive sales and deliver outstanding customer experiences by guiding and developing a store team. You will partner with management to run daily operations, maintain standards, and create an engaging environment.

You will coach colleagues, set priorities, manage tasks, ensure pricing and signage accuracy, and handle customer issues with professionalism. Strong English communication and leadership are essential to succeed in this role.

Qualifications

• Must demonstrate leadership to guide and develop a store team.
• Strong customer service skills with a focus on a fast, friendly shopping experience.
• Excellent organizational and time-management abilities to prioritize tasks.
• Clear English communication, both oral and written.
• Comfort with retail technology including cash registers, self-checkouts, tablets, and handheld POS devices.

Responsibilities

• Lead, motivate, and develop the store team to drive sales and service.
• Collaborate with management to run daily store operations and standards.
• Coach colleagues, provide feedback, and manage schedules and priorities.
• Ensure pricing, signage, merchandising, and stock levels meet standards.
• Oversee customer areas and resolve issues professionally.
• Support day-to-day store duties including opening/closing as needed.

Skills

Team leadership

Customer service

Coaching

Operational planning

Communication

English proficiency

Tools

POS systems

Cash handling

Retail devices

Job description

Primark in Schaumburg, IL is seeking a Team Leader to drive sales and deliver outstanding customer experiences by guiding and developing a store team. You will partner with management to run daily operations, maintain standards, and create an engaging environment.

You will coach colleagues, set priorities, manage tasks, ensure pricing and signage accuracy, and handle customer issues with professionalism. Strong English communication and leadership are essential to succeed in this role.