Store Team Leader: Elevate Sales & Customer Experience

Primark Stores Limited; Danbury (CT); On-site; USD 34,440 - 37,195; Full time

Job summary

Primark Stores Limited is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of sales colleagues. You will work with store management to support daily operations, maintain high standards, and foster a fast, friendly shopping environment.

You will coach and develop colleagues, manage tasks and schedules, and ensure operational excellence in stock, pricing and customer care.

Qualifications

• Experience leading a retail team and delivering great customer experience.
• Strong customer service mindset with ability to resolve issues.
• Excellent communication and coaching skills for a diverse team.

Responsibilities

• Lead, motivate and develop a team of colleagues to drive sales.
• Collaborate with store management to run daily operations and standards.
• Provide clear direction, coaching and feedback to ensure great service.
• Maintain stock levels, floor presentation and merchandising execution.
• Coordinate tasks and schedules to optimize productivity and guest experience.
• Ensure safety and compliance with store standards.

Skills

Leadership

Customer service

Communication

Time management

English proficiency

Tools

POS devices

Cash registers

Self‑checkouts

Tablets

Job description

Primark Stores Limited is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of sales colleagues. You will work with store management to support daily operations, maintain high standards, and foster a fast, friendly shopping environment.

You will coach and develop colleagues, manage tasks and schedules, and ensure operational excellence in stock, pricing and customer care.