Retail Team Leader: Grow People, Elevate Experience

Primark Stores Limited; Gurnee (IL); On-site; USD 34,000 - 37,000; Full time

Job summary

Primark Stores Limited in Gurnee, IL is seeking a Team Leader to drive sales and deliver outstanding customer experiences. You will lead and develop a team, collaborate with management, and uphold store standards in a fast-paced environment.

You will coach colleagues, manage tasks, and ensure stock, signage, and safety compliance while delivering a friendly, efficient shopping experience.

Qualifications

• Experience leading a retail team with a focus on customer service.
• Ability to coach and develop colleagues to sustain high standards.
• Strong communication and organizational skills for fast-paced stores.

Responsibilities

• Lead, motivate, and develop a team of sales associates to drive sales and service.
• Collaborate with management to run daily store operations and standards.
• Provide daily coaching and feedback to ensure great service and execution.
• Ensure stock availability, merchandising, and store cleanliness.
• Oversee opening/closing tasks and day-to-day store duties as needed.

Skills

Team leadership

Customer service

Communication skills

English proficiency

Store operations

Retail technology

Education

High school diploma or equivalent

Tools

POS systems

Handheld devices

Job description

Primark Stores Limited in Gurnee, IL is seeking a Team Leader to drive sales and deliver outstanding customer experiences. You will lead and develop a team, collaborate with management, and uphold store standards in a fast-paced environment.

You will coach colleagues, manage tasks, and ensure stock, signage, and safety compliance while delivering a friendly, efficient shopping experience.