Store Team Leader: Drive Growth & Customer Experience

Primark Stores Limited

Lake Angelus (MI)

On-site

USD 33,000 - 37,000

Full time

6 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Primark Stores Limited is seeking a Team Leader in the United States to drive sales and deliver exceptional customer experiences by leading and developing a team of Sales Associates. You will work closely with the store management to support daily operations, merchandising, and stock availability, while creating a fast, friendly, and efficient shopping environment.

The role emphasizes coaching, scheduling, and ensuring high standards of service.

Qualifications

Ability to lead, motivate, and manage a team effectively to deliver excellent customer service.
Strong communication skills to interact with customers, colleagues, and management.
Excellent organizational and time management to prioritize multiple tasks.
Problem-solving mindset to address store needs and customer issues.
Comfort with retail tech such as cash registers, tablets, and POS devices.
Fluent English communication, both written and spoken.

Responsibilities

Lead and develop a team of Sales Associates to drive sales and customer experience.
Collaborate with the management team to run daily store operations smoothly.
Maintain high store standards for presentation, merchandising, and stock levels.
Provide daily coaching, guidance, and feedback to colleagues.
Manage opening/closing duties and store duty schedules as needed.
Address customer inquiries and resolve issues professionally and promptly.
Coach and recognize team members to maintain engagement and performance.