Store Team Leader: Inspire Teams & Elevate Sales

Primark; East Rutherford (NJ); On-site; USD 77,366,000 - 81,664,000; Full time

Job summary

Primark is seeking a Team Leader in the United States to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will work with the management team to support daily store operations, uphold high standards, and create a positive, inclusive culture while achieving sales goals.

You will provide direction and coaching to ensure expectations are met, stock is managed, and merchandising is executed to maximize performance.

Qualifications

• Experience leading a team in a retail environment.
• Strong customer service and issue-resolution skills.
• Clear communication with colleagues and managers.

Responsibilities

• Lead, motivate, and develop a team of sales associates.
• Collaborate with management to run daily store operations.
• Provide coaching and feedback to deliver excellent service.
• Ensure store standards, stock levels, and merchandising are up-to-date.
• Oversee opening/closing duties and scheduling where needed.
• Review customer feedback and address issues professionally.

Skills

Team leadership

Customer service

Communication skills

English fluency

Retail operations

Job description

Primark is seeking a Team Leader in the United States to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will work with the management team to support daily store operations, uphold high standards, and create a positive, inclusive culture while achieving sales goals.

You will provide direction and coaching to ensure expectations are met, stock is managed, and merchandising is executed to maximize performance.