Store Team Leader: Lead, Grow & Inspire Retail

Primark Stores Limited; Schaumburg (IL); On-site; USD 34,000 - 39,000; Full time

Job summary

Primark Stores Limited in Schaumburg, IL is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a store team. You will collaborate with the management team to run daily operations, maintain store standards, and create a fast, friendly shopping environment.

You will coach colleagues, manage schedules, ensure accurate pricing and merchandising, and uphold safety and operational standards while fostering an inclusive, high-engagement culture

Qualifications

• Experience leading a retail team.
• Strong customer service skills with a focus on the shopping experience.
• Excellent communication and people-management abilities.
• Comfort with retail tech and POS devices.

Responsibilities

• Drive sales and deliver an outstanding customer experience by leading and developing your team.
• Collaborate with the management team to run daily store operations and maintain standards.
• Provide daily coaching and in-the-moment feedback to keep expectations clear.
• Ensure stock levels, pricing, and merchandising are accurate to maximize sales.
• Oversee schedules and tasks to keep colleagues productive and engaged.
• Review customer feedback and address issues professionally.
• Foster an inclusive, high-engagement culture aligned with company values.

Skills

Team leadership

Customer service

Communication

Time management

Retail technology

Tools

POS devices

Self-checkout

Tablets

Handheld POS

Job description

Primark Stores Limited in Schaumburg, IL is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a store team. You will collaborate with the management team to run daily operations, maintain store standards, and create a fast, friendly shopping environment.

You will coach colleagues, manage schedules, ensure accurate pricing and merchandising, and uphold safety and operational standards while fostering an inclusive, high-engagement culture