Store Team Leader: Lead, Coach & Elevate Service

Primark; Town of Florida (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Growth opportunities

Inclusive culture

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by guiding and coaching a team of colleagues. You will collaborate with management to support daily store operations, maintain high standards, and create an engaging, fast, friendly shopping environment.

Move the team toward strong stock management, merchandising, and service delivery while ensuring effective communication and operational efficiency.

Qualifications

• Proven ability to lead and develop a team in a retail environment.
• Strong customer service focus with ability to resolve issues.
• Able to manage tasks, schedules, and daily operations effectively.

Responsibilities

• Lead, motivate, and develop a team of Sales Associates to drive sales and deliver outstanding customer experiences.
• Collaborate with store management to support daily operations and ensure high standards.
• Provide coaching and feedback to colleagues to maintain service quality and store presentation.

Skills

Team leadership

Customer service

Coaching

Organizational skills

Communication

English proficiency

Retail technology

Tools

POS devices

Cash registers

Self-checkouts

Tablets

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by guiding and coaching a team of colleagues. You will collaborate with management to support daily store operations, maintain high standards, and create an engaging, fast, friendly shopping environment.

Move the team toward strong stock management, merchandising, and service delivery while ensuring effective communication and operational efficiency.