Store Team Leader: Customer Experience & Operations

Royal Farms; Harleysville (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Royal Farms in Harleysville, PA is seeking a Team Leader to run store operations on duty, serving as the Person in Charge when no senior manager is present. You will support management in customer service, product availability, and executing food service programs while ensuring safety and cost controls.

You will coach team members, oversee shift operations, handle POS transactions, and maintain store cleanliness and compliance.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee full shift operations as the Person in Charge when no senior leader is present.
• Perform shift tasks including POS transactions, vendor check-in, and cash-control adherence.
• Ensure compliance with policies, procedures, and safety requirements.

Skills

Leadership

Supervisory skills

Interpersonal communication

Team development

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms in Harleysville, PA is seeking a Team Leader to run store operations on duty, serving as the Person in Charge when no senior manager is present. You will support management in customer service, product availability, and executing food service programs while ensuring safety and cost controls.

You will coach team members, oversee shift operations, handle POS transactions, and maintain store cleanliness and compliance.