Store Team Leader & Customer Experience Coach

Lids; City of Rochester (NY); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Employee discount

Career development opportunities

Training programs

Early Wage Access options

Zusammenfassung

Lids in Rochester, NY is seeking an Assistant Store Manager to lead daily store operations, coach staff, and ensure exceptional customer service in a fast-paced retail environment.

You will manage scheduling, training, inventory control, and visual merchandising while supporting the Store Manager and driving sales targets. This role emphasizes teamwork, loss prevention, and a friendly, engaging experience for customers.

Qualifikationen

• Ability to drive sales performance while minimizing loss.
• Strong communication and interpersonal skills for customer interactions and team leadership.
• Self-motivated, able to work with minimal supervision.

Aufgaben

• Lead store operations to achieve KPIs and provide exceptional customer service.
• Oversee scheduling, staffing, and training to build a high-performing team.
• Maintain visual merchandising, store standards, and loss-prevention practices.
• Partner with Store Manager to execute directives from HQ and ensure smooth daily operation.

Kenntnisse

Sales results

Interpersonal skills

Independent work

Jobbeschreibung

Lids in Rochester, NY is seeking an Assistant Store Manager to lead daily store operations, coach staff, and ensure exceptional customer service in a fast-paced retail environment.

You will manage scheduling, training, inventory control, and visual merchandising while supporting the Store Manager and driving sales targets. This role emphasizes teamwork, loss prevention, and a friendly, engaging experience for customers.