Store Team Leader & Operations Coach

Lids; Tulalip Bay (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Professional training programs

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations and champion customer service. You will coach a team, manage scheduling, and ensure the store meets its sales targets while upholding brand standards.

This role requires hands-on leadership in a fast-paced retail environment. Responsibilities include executing merchandising plans, maintaining visuals, handling inventory, and delivering a seamless customer experience.

Qualifications

• Proven ability to lead a retail team and drive sales while maintaining store standards.
• Strong customer service mindset with ability to resolve issues on the spot.
• Experience coaching and developing store staff to meet KPI targets.

Responsibilities

• Act as manager on duty to handle scheduling, customer issues, and store operations.
• Lead selling strategy to meet KPIs and deliver exceptional service.
• Maintain store visuals, merchandising, and cleanliness per brand guidelines.
• Oversee inventory, pricing changes, and backroom organization for efficiency.

Skills

Leadership

Customer service

Staff training

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations and champion customer service. You will coach a team, manage scheduling, and ensure the store meets its sales targets while upholding brand standards.

This role requires hands-on leadership in a fast-paced retail environment. Responsibilities include executing merchandising plans, maintaining visuals, handling inventory, and delivering a seamless customer experience.