Store Team Lead & Customer Experience Champion

Lids; Sugar Land (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision plans

401(k) retirement plan

Employee discount and perks

Paid time off (PTO)

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager to lead store operations, train staff, and drive exceptional customer experiences in a fast-paced retail environment. You will oversee scheduling, sales targets, and visual standards while maintaining strong team morale.

Ideal candidates bring proven sales results, strong communication, and the ability to work independently to ensure the store runs smoothly and customers leave satisfied.

Qualifications

• Proven ability to deliver sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised.

Responsibilities

• Lead and train store team; manage staffing and scheduling.
• Drive sales through customer service excellence and experience leadership.
• Execute daily operations, maintain store standards and safety.

Skills

Sales leadership

Customer service

Team supervision

Training & development

Scheduling & staffing

Loss prevention

Tools

MPOS system

Job description

Lids is seeking an Assistant Store Manager to lead store operations, train staff, and drive exceptional customer experiences in a fast-paced retail environment. You will oversee scheduling, sales targets, and visual standards while maintaining strong team morale.

Ideal candidates bring proven sales results, strong communication, and the ability to work independently to ensure the store runs smoothly and customers leave satisfied.