Store Team Lead: Ops, Training & Customer Experience

Rack Room Shoes; Bend (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Bend, OR is seeking a Team Lead to supervise daily store operations, ensure policy compliance, and guide staff under the Store Manager. You will contribute to meeting sales, service, and operational goals.

You will train team members, manage POS transactions, oversee inventory, merchandising, scheduling, and loss prevention, and collaborate with management to deliver an exceptional shopping experience.

Qualifications

• Experience in retail supervision or leadership roles.
• Strong verbal and written communication abilities.
• Proven managerial and organizational skills.
• Background check approval or ability to pass one.

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership and training to staff under guidance of Store/Assistant Manager.
• Maintain customer shopping experience and service level standards.
• Oversee POS transactions, sales, discounts and refunds per policy.
• Manage inventory control, pricing, and stock checks.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Bend, OR is seeking a Team Lead to supervise daily store operations, ensure policy compliance, and guide staff under the Store Manager. You will contribute to meeting sales, service, and operational goals.

You will train team members, manage POS transactions, oversee inventory, merchandising, scheduling, and loss prevention, and collaborate with management to deliver an exceptional shopping experience.