Store Team Lead — Customer Experience & Operations

Rack Room Shoes; Paris (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations under direction from the Store Manager and Assistant Store Manager. You will lead, train, and guide staff while ensuring full compliance with company policies and procedures.

In the absence of the Store Manager and Assistant Manager, you assume full responsibility for all store operations, aiming to meet sales, service and operational objectives and to provide a consistently excellent

Qualifications

• Background check required.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Assist in supervising and managing all day-to-day store operations.
• Provide leadership, guidance and training to the store staff.
• Ensure 100% compliance with company policies and procedures.
• In the absence of Store Manager and Assistant Store Manager, assume full responsibility for store operations.
• Strive to meet and exceed sales, service and operational objectives.
• Maintain a safe environment for employees and customers.

Skills

Customer service

Verbal & written communication

Managerial skills

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations under direction from the Store Manager and Assistant Store Manager. You will lead, train, and guide staff while ensuring full compliance with company policies and procedures.

In the absence of the Store Manager and Assistant Manager, you assume full responsibility for all store operations, aiming to meet sales, service and operational objectives and to provide a consistently excellent