Store Team Lead: Elevate Customer Experience & Ops

Rack Room Shoes; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

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Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and ensure compliance with company policies. You will lead staff, provide training, and step in for Store Manager when needed to meet sales and service goals.

The role may be full- or part-time, with responsibilities including ensuring safety, delivering excellent customer experiences, and maintaining merchandising standards.

Qualifications

• An approved background check.
• Effective verbal communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise and manage day-to-day store operations.
• Provide leadership, guidance, and training to staff.
• Handle POS transactions in line with policy and procedure.

Skills

Leadership

Customer service

Communication skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and ensure compliance with company policies. You will lead staff, provide training, and step in for Store Manager when needed to meet sales and service goals.

The role may be full- or part-time, with responsibilities including ensuring safety, delivering excellent customer experiences, and maintaining merchandising standards.