Store Team Lead: Ops, Service & Training Leader

Rack Room Shoes; Las Vegas (NV); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Rack Room Shoes in Las Vegas, NV is seeking a Team Lead to supervise day-to-day store operations, ensuring compliance with company policies and delivering a great customer experience.

You will lead staff, provide coaching, and step in for Store/Assistant Manager as needed, driving sales, service standards, and operational excellence in a fast-paced retail environment. This role requires strong communication, scheduling, and loss prevention awareness.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure 100% compliance with company policies and procedures.
• Supervise daily store operations and train staff.
• Provide leadership in the absence of Store Manager and Assistant Store Manager.
• Maintain exceptional customer shopping experience and service standards.
• Oversee POS transactions, discounts, refunds, loyalty, and opening/closing procedures.
• Manage inventory control, pricing, and merchandising according to policies.
• Assist with payroll, scheduling, and attendance management.
• Support loss prevention and asset protection initiatives.

Skills

Effective verbal and written commu­n

Managerial and organizational skills

Job description

Rack Room Shoes in Las Vegas, NV is seeking a Team Lead to supervise day-to-day store operations, ensuring compliance with company policies and delivering a great customer experience.

You will lead staff, provide coaching, and step in for Store/Assistant Manager as needed, driving sales, service standards, and operational excellence in a fast-paced retail environment. This role requires strong communication, scheduling, and loss prevention awareness.