Store Team Lead: Elevate Customer Experience & Ops

Rack Room Shoes; Sparks (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Rack Room Shoes in Sparks, NV seeks a Team Lead to supervise day-to-day store operations, ensuring 100% compliance with company policies. You will provide leadership, training, and guidance to staff under Store Manager and Assistant Store Manager, and assume full responsibility in their absence.

You will strive to meet sales, service, and operational goals, manage POS transactions, inventory, merchandising, and payroll scheduling, and develop a high-quality customer shopping experience.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise daily store operations.
• Ensure compliance with company policies and procedures.
• Lead training and development of staff.
• Maintain a high-quality customer shopping experience.
• Oversee POS transactions, pricing, discounts and refunds.
• Manage inventory control, merchandising and promotions.
• Coordinate payroll scheduling and time/attendance.

Skills

Verbal communication

Written communication

Management

Organizational skills

Job description

Rack Room Shoes in Sparks, NV seeks a Team Lead to supervise day-to-day store operations, ensuring 100% compliance with company policies. You will provide leadership, training, and guidance to staff under Store Manager and Assistant Store Manager, and assume full responsibility in their absence.

You will strive to meet sales, service, and operational goals, manage POS transactions, inventory, merchandising, and payroll scheduling, and develop a high-quality customer shopping experience.