Store Team Lead: Ops, Service & Training

Rack Room Shoes; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Rack Room Shoes in Little Rock, AR is seeking a Team Lead to supervise daily store operations and ensure adherence to company policies. The role provides leadership and training to staff, with responsibility during the Store Manager/Assistant Manager absence.

The Team Lead is expected to drive sales, service quality, safety and operational efficiency, while supporting payroll, inventory, merchandising and loss prevention initiatives. This position may be full- or part-time.

Qualifications

• Approved background check required.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.

Responsibilities

• Ensure the safety and welfare of employees and customers.
• Provide leadership and training to staff.
• Oversee store operations in the absence of Store Manager and Assistant Manager.
• Support sales, service and operational objectives.
• Process POS transactions in line with policy and procedures.
• Manage inventory, price changes, markdowns and shipping/receiving.
• Maintain merchandising standards, displays and signage.
• Assist with payroll, scheduling and attendance.
• Support loss prevention and asset protection initiatives.
• Develop staff through training and supervision.

Skills

Customer service

Leadership

Staff supervision

Job description

Rack Room Shoes in Little Rock, AR is seeking a Team Lead to supervise daily store operations and ensure adherence to company policies. The role provides leadership and training to staff, with responsibility during the Store Manager/Assistant Manager absence.

The Team Lead is expected to drive sales, service quality, safety and operational efficiency, while supporting payroll, inventory, merchandising and loss prevention initiatives. This position may be full- or part-time.