Store Team Lead: Service, Sales & Operations Lead

Rack Room Shoes; Woodstock (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes is seeking a Team Lead to supervise day-to-day store operations, ensuring strict adherence to company policies and procedures. You will provide leadership, training, and direction to staff under the Store Manager and Assistant Manager, stepping in when they are unavailable.

The role emphasizes delivering sales, service, and operational objectives while guiding staff to meet standards, with responsibilities that may be full- or part-time for management tracks.

Qualifications

• Background check approval is required.
• Strong verbal and written communication skills are essential.
• Demonstrated managerial and organizational abilities.

Responsibilities

• Ensure the safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience and service standards.
• Handle POS transactions, discounts, refunds, loyalty, and opening/closing procedures.
• Manage inventory control, including shipping/receiving, pricing, and markdowns.
• Oversee sales floor merchandising, housekeeping, and signage per company standards.
• Assist with payroll budgeting, scheduling, and attendance tracking.

Skills

Effective verbal and written comm.

Managerial and organizational skills

Background check approved

Job description

Rack Room Shoes is seeking a Team Lead to supervise day-to-day store operations, ensuring strict adherence to company policies and procedures. You will provide leadership, training, and direction to staff under the Store Manager and Assistant Manager, stepping in when they are unavailable.

The role emphasizes delivering sales, service, and operational objectives while guiding staff to meet standards, with responsibilities that may be full- or part-time for management tracks.