Store Team Lead - Ops & Customer Experience

Rack Room Shoes; Naples (FL); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Benefits information link

Zusammenfassung

Rack Room Shoes in Naples, FL is seeking a Team Lead to supervise daily store operations, ensure 100% policy compliance, and guide staff under the Store Manager and Assistant Manager. In their absence, the Team Lead takes full responsibility for all activities and outcomes.

The role emphasizes excellence in service, sales, and operations in a fast-paced retail environment. The position focuses on customer experience, POS accuracy, inventory management, merchandising, payroll controls, staff

Qualifikationen

• An approved background check is required.
• Effective verbal and written communication skills are essential.
• Strong managerial and organizational abilities are expected.

Aufgaben

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience.
• All POS terminal transactions in accordance with policy and procedure.
• Inventory control responsibilities including shipping/receiving and pricing.
• Merchandising and visual presentation aligned with company standards.
• Payroll control including scheduling and time/attendance.
• Training and development of direct reports per policy.
• Loss prevention to protect company assets.
• Work toward understanding and managing day-to-day operations.

Kenntnisse

Effective verbal and written comms

Managerial and organizational skills

An approved background check

Jobbeschreibung

Rack Room Shoes in Naples, FL is seeking a Team Lead to supervise daily store operations, ensure 100% policy compliance, and guide staff under the Store Manager and Assistant Manager. In their absence, the Team Lead takes full responsibility for all activities and outcomes.

The role emphasizes excellence in service, sales, and operations in a fast-paced retail environment. The position focuses on customer experience, POS accuracy, inventory management, merchandising, payroll controls, staff