Store Team Lead — Operations & Service Champion

Rack Room Shoes; Royal Pines (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Royal Pines, NC. This role provides leadership, training and ensures 100% adherence to company policies while delivering a high standard of customer service.

You will collaborate with the Store Manager and Assistant Store Manager, guide staff, manage inventory, POS, scheduling and loss prevention, while aiming to meet sales and service goals.

Qualifications

• Proven managerial and organizational abilities.
• Effective verbal and written communication skills.
• Background check approved as part of hiring process.

Responsibilities

• Supervise day-to-day store operations and staff.
• Provide leadership, training and guidance to team members.
• Handle POS transactions, pricing, and refunds per policy.
• Oversee inventory control, merchandising, and loss prevention.
• Assist in payroll, scheduling and adherence to store procedures.

Skills

Managerial experience

Organizational skills

Verbal communication

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Royal Pines, NC. This role provides leadership, training and ensures 100% adherence to company policies while delivering a high standard of customer service.

You will collaborate with the Store Manager and Assistant Store Manager, guide staff, manage inventory, POS, scheduling and loss prevention, while aiming to meet sales and service goals.