Store Team Lead - Operations & People Leader

Rack Room Shoes; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations, ensuring policy compliance and delivering excellent customer service. You will lead staff under the Store Manager and Assistant Store Manager, stepping in during their absence to maintain store performance.

The role emphasizes leadership, training, and adherence to sales, service, and operational standards while striving to exceed objectives in a fast-paced retail environment in Houston, TX.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise and manage day-to-day store operations.
• Lead customer service to meet standards.
• Oversee POS transactions, discounts and refunds.
• Manage inventory control and price management.
• Direct merchandising and store presentation.
• Support payroll, scheduling and attendance processes.
• Train and develop direct reports.
• Support loss prevention and asset protection.

Skills

Effective verbal and written comms

Managerial and organizational skills

Approved background check

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations, ensuring policy compliance and delivering excellent customer service. You will lead staff under the Store Manager and Assistant Store Manager, stepping in during their absence to maintain store performance.

The role emphasizes leadership, training, and adherence to sales, service, and operational standards while striving to exceed objectives in a fast-paced retail environment in Houston, TX.