Store Team Lead — Operations & Customer Experience

Rack Room Shoes; Katy (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes in Katy, TX is seeking a Team Lead to supervise daily store operations and uphold company policies. You will lead staff, assist the Store Manager, and step in during absences to maintain service standards.

The role emphasizes customer experience, POS accuracy, inventory control, merchandising, scheduling, payroll, and loss prevention, with opportunities for part- or full-time employment.

Strong communication and organizational skills are essential; a background check is required.

Qualifications

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership and training to staff.
• Manage POS transactions and cash handling per policy.
• Oversee inventory control, price changes and merchandising.
• Lead merchandising, housekeeping and promotional signage.
• Support payroll, scheduling and attendance tracking.
• Implement loss prevention measures and safety protocols.

Skills

Effective communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Katy, TX is seeking a Team Lead to supervise daily store operations and uphold company policies. You will lead staff, assist the Store Manager, and step in during absences to maintain service standards.

The role emphasizes customer experience, POS accuracy, inventory control, merchandising, scheduling, payroll, and loss prevention, with opportunities for part- or full-time employment.

Strong communication and organizational skills are essential; a background check is required.