Store Team Lead: Elevate Customer Experience & Ops

Rack Room Shoes; Bastrop (TX); On-site; USD 15,153 - 19,286; Full time

Job summary

Rack Room Shoes in Bastrop, TX seeks a Team Lead to supervise daily store operations, ensure policy compliance, and provide leadership and training to staff under Store Manager direction. In the absence of managers, the Team Lead takes full responsibility and works toward meeting sales, service and operational goals.

This role may be full- or part-time management. The position emphasizes customer experience, cash handling, inventory, merchandising, payroll considerations, and staff development,

Qualifications

• Experience in retail supervision or team leadership.
• Strong communication and customer service skills.
• Ability to train and guide staff and manage conflicts.

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership and training to staff under Store Manager guidance.
• In the absence of Store Manager and Asst. Manager, assume full responsibility for operations.
• Strive to meet or exceed sales, service and operational goals.
• Support loss prevention and inventory controls.

Skills

Verbal written comms

Leadership

Organizational skills

Job description

Rack Room Shoes in Bastrop, TX seeks a Team Lead to supervise daily store operations, ensure policy compliance, and provide leadership and training to staff under Store Manager direction. In the absence of managers, the Team Lead takes full responsibility and works toward meeting sales, service and operational goals.

This role may be full- or part-time management. The position emphasizes customer experience, cash handling, inventory, merchandising, payroll considerations, and staff development,