Store Operations Lead

Rack Room Shoes; Pearland (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead in Pearland, TX to supervise daily store operations and ensure adherence to company policies. You will guide staff, train teammates, and act in place of managers as needed to meet sales, service, and operational goals.

The role can be full- or part-time and focuses on maintaining a safe, high-quality customer experience. Ideal candidates will demonstrate strong leadership, communication, and organizational skills, with a commitment to excellent service and

Qualifications

• Background check required.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Provide leadership and training to store staff.
• Oversee day-to-day store operations in absence of managers.
• Develop and maintain an excellent customer shopping experience.
• Manage POS transactions, discounts, refunds, loyalty and procedures.
• Oversee inventory, shipping/receiving, pricing and markdowns.
• Lead merchandising and visual presentation per standards.
• Support scheduling, payroll, and attendance.
• Oversee loss prevention and asset protection.

Skills

Customer service

Leadership

Communication

Time management

Job description

Rack Room Shoes is seeking a Team Lead in Pearland, TX to supervise daily store operations and ensure adherence to company policies. You will guide staff, train teammates, and act in place of managers as needed to meet sales, service, and operational goals.

The role can be full- or part-time and focuses on maintaining a safe, high-quality customer experience. Ideal candidates will demonstrate strong leadership, communication, and organizational skills, with a commitment to excellent service and