Store Team Lead - Operations & Customer Experience

Rack Room Shoes; Easley (SC); On-site; USD 21,000 - 25,000; Full time

Job summary

Rack Room Shoes in Easley, SC is seeking a Team Lead to supervise day-to-day store operations and ensure policy compliance. You will guide staff, provide training, and step in when the Store Manager is unavailable.

Responsibilities include directing POS transactions, inventory control, merchandising, and payroll/scheduling while maintaining customer service standards. This role supports sales goals with hands-on leadership.

Qualifications

• Background check must be approved prior to hire.
• Strong verbal and written communication skills.
• Experience in managerial and organizational roles.

Responsibilities

• Supervise day-to-day store operations following company policies.
• Provide leadership and training to staff under Store Manager direction.
• Oversee POS transactions, loyalty programs, and opening/closing procedures.
• Manage inventory, pricing, merchandising and visual presentation.
• Assist in payroll and time & attendance administration.

Skills

Background check

Communication skills

Managerial skills

Job description

Rack Room Shoes in Easley, SC is seeking a Team Lead to supervise day-to-day store operations and ensure policy compliance. You will guide staff, provide training, and step in when the Store Manager is unavailable.

Responsibilities include directing POS transactions, inventory control, merchandising, and payroll/scheduling while maintaining customer service standards. This role supports sales goals with hands-on leadership.