Retail Team Lead: Elevate Service & Ops

Rack Room Shoes; Mount Pleasant (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Rack Room Shoes in Mount Pleasant, SC is seeking a Team Lead to supervise day-to-day store operations, ensuring compliance with company policies. The role provides leadership, training, and guidance to staff under Store Manager direction, and can be full- or part-time.

Key duties include ensuring safety, delivering excellent customer shopping experiences, managing POS transactions, inventory, merchandising, payroll, training, and loss prevention.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Lead day-to-day store operations ensuring policy compliance.
• Provide training and guidance to staff under management.
• Ensure safety and welfare of employees and customers.
• Oversee POS transactions, sales, refunds, and loyalty procedures.
• Manage inventory, price changes, and stock integrity.
• Maintain merchandising standards and visual presentation.
• Assist with scheduling, payroll, and time attendance.
• Support loss prevention and protect company assets.

Skills

Effective verbal and written comms

Managerial and organizational skills

Job description

Rack Room Shoes in Mount Pleasant, SC is seeking a Team Lead to supervise day-to-day store operations, ensuring compliance with company policies. The role provides leadership, training, and guidance to staff under Store Manager direction, and can be full- or part-time.

Key duties include ensuring safety, delivering excellent customer shopping experiences, managing POS transactions, inventory, merchandising, payroll, training, and loss prevention.