Store Team Lead - Elevate Service & Operations

Rack Room Shoes; Simpsonville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Simpsonville, SC is seeking a Team Lead to help supervise day-to-day store operations, ensuring 100% policy compliance and delivering an excellent customer experience.

You will lead and train staff under the Store Manager, handle POS transactions and inventory, drive sales and service goals, and step in when managers are unavailable, while maintaining loss prevention and merchandising standards.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise daily store operations and safeguard employees and customers.
• Provide leadership and training to staff under Store Manager guidance.
• Ensure compliance with company policies and meet sales/service objectives.
• Handle POS transactions, discounts, refunds, and loyalty processes.
• Manage inventory, pricing, merchandising, and visual presentation.
• Control payroll and scheduling within budget.
• Train and develop direct reports; reinforce customer service standards.
• Support loss prevention and asset protection.

Skills

Verbal and written communication

Managerial experience

Organizational skills

Job description

Rack Room Shoes in Simpsonville, SC is seeking a Team Lead to help supervise day-to-day store operations, ensuring 100% policy compliance and delivering an excellent customer experience.

You will lead and train staff under the Store Manager, handle POS transactions and inventory, drive sales and service goals, and step in when managers are unavailable, while maintaining loss prevention and merchandising standards.