Store Team Lead — Omnichannel Retail

Gap; Los Angeles (CA); On-site; USD 48,425,000 - 58,741,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) matching

Stock purchase plan

Job summary

Gap is hiring for an in-store role in Los Angeles, offering hourly pay between $16.90 and $20.50. You will support the store leadership, role model selling behaviors, and focus on delivering a best-in-class customer experience.

You’ll educate customers about loyalty programs, collaborate with team members, and help ensure opening/closing tasks and omni-channel experiences are smooth. The role emphasizes respectful customer interactions, apparel expertise, and flexible scheduling including

Qualifications

• Embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors.
• Provide clear and direct communication of expectations.
• Ability to utilize technology to engage customers and team to meet goals.
• Demonstrate initiative toward continuous improvement and growth.
• Flexibility to work a schedule including holidays, evenings, overnights and weekends.
• Able to move around the sales floor, stockroom and office and lift up to 30 pounds.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Leaders should role model Brand selling behaviors with every customer for an exceptional experience.
• Support sales leader during non-peak hours with the customer as the primary focus.
• Collaborate with the store leadership team and ensure tasks are completed timely and efficiently.
• Build expertise in the product lifecycle.
• Assist with opening/closing checklists and work before/after operating hours.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Brand values

Clear communication

Tech aptitude

Growth mindset

Flexible schedule

Mobility & lifting

Job description

Gap is hiring for an in-store role in Los Angeles, offering hourly pay between $16.90 and $20.50. You will support the store leadership, role model selling behaviors, and focus on delivering a best-in-class customer experience.

You’ll educate customers about loyalty programs, collaborate with team members, and help ensure opening/closing tasks and omni-channel experiences are smooth. The role emphasizes respectful customer interactions, apparel expertise, and flexible scheduling including