Retail Team Lead — Elevate Customer Experience

Gap; Inglewood (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Discounted merchandise

Paid time off

Volunteer hours

401(k) plan

Stock purchase plan

Health insurance

Volunteer hours

Job summary

Gap is hiring for a part-time store role in California. The position focuses on delivering a best-in-class customer experience, modeling Gap’s selling behaviors, and supporting leadership during non-peak hours.

You’ll help drive sales, educate customers on loyalty programs, and collaborate with the team to complete tasks on time. Hourly range is $16.90–$20.50, with full benefits and equal opportunity employment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert of the brand's selling behaviors by role modelling these behaviors with every customer.
• Support sales leader during non-peak hours, with the customer as the primary focus.
• Collaborate effectively with employees and ensure tasks are completed in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after store hours, including opening/closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Job description

Gap is hiring for a part-time store role in California. The position focuses on delivering a best-in-class customer experience, modeling Gap’s selling behaviors, and supporting leadership during non-peak hours.

You’ll help drive sales, educate customers on loyalty programs, and collaborate with the team to complete tasks on time. Hourly range is $16.90–$20.50, with full benefits and equal opportunity employment.