Retail Team Lead — Elevate Customer Experience

Gap; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Insurance

Job summary

Gap is seeking a store associate in Los Angeles to support leadership, educate customers on loyalty programs, and model brand selling behaviors. You will help create a positive environment, leverage omni-channel tools, and ensure tasks are completed on time, including opening/closing duties.

The role emphasizes teamwork and strong customer service across shifts. Applicants should be adaptable, able to lift up to 30 pounds, and comfortable with a flexible schedule including holidays, evenings,

Qualifications

• Customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Help store leadership by performing assigned tasks.
• Model selling behaviors and deliver a best-in-class customer experience.
• Support omni-channel initiatives for a frictionless customer journey.
• Assist with opening/closing checklists and after-hours tasks.
• Collaborate with team to complete work efficiently.

Skills

Customer service

Team collaboration

Flexible schedule

Lifting up to 30 lbs

Job description

Gap is seeking a store associate in Los Angeles to support leadership, educate customers on loyalty programs, and model brand selling behaviors. You will help create a positive environment, leverage omni-channel tools, and ensure tasks are completed on time, including opening/closing duties.

The role emphasizes teamwork and strong customer service across shifts. Applicants should be adaptable, able to lift up to 30 pounds, and comfortable with a flexible schedule including holidays, evenings,