Retail Merchandising Lead – Customer Experience

Gap; Torrance (CA); On-site; USD 23,281 - 28,240; Part time

Benefits offered by this job

50% off regular-priced merchandise

Paid Time Off plan

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

Gap in Torrance, California is looking for motivated individuals to support the store leadership team in a customer-focused role. You'll be responsible for promoting customer loyalty, leading to exceptional customer experiences, and collaborating with associates to maintain productivity. With a pay range from $16.90 to $20.50 per hour, this position offers numerous benefits including a merchandise discount and a robust 401(k) plan. Ideal candidates will embody Gap’s values and demonstrate flexibility in scheduling.

Qualifications

• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrates interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Support sales leader with the customer as the primary focus.
• Collaborate effectively with employees to ensure work tasks are completed efficiently.
• Build and share expertise in the product lifecycle.

Skills

Effective communication

Customer engagement

Technology utilization

Flexibility in scheduling

Continuous improvement initiative

Job description

Gap in Torrance, California is looking for motivated individuals to support the store leadership team in a customer-focused role. You'll be responsible for promoting customer loyalty, leading to exceptional customer experiences, and collaborating with associates to maintain productivity. With a pay range from $16.90 to $20.50 per hour, this position offers numerous benefits including a merchandise discount and a robust 401(k) plan. Ideal candidates will embody Gap’s values and demonstrate flexibility in scheduling.