Store Team Lead - Leadership & Operations

Rack Room Shoes; Southern Shores (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Southern Shores, NC. You will train staff, support the Store Manager, and ensure excellent customer service while enforcing company policies.

Responsibilities include supervising cash handling, merchandising, loss prevention, scheduling, and coordinating with district management to meet sales and service goals. Prior retail leadership and strong communication are required.

Qualifications

• Background check approved.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.

Responsibilities

• Oversee daily store operations and ensure safety and policy compliance.
• Provide training and leadership to staff and support to Store Manager.
• Deliver excellent customer service and resolve issues promptly.
• Manage POS transactions, inventories, scheduling and merchandising.

Skills

Leadership

Customer service

Communication

Tools

POS software

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Southern Shores, NC. You will train staff, support the Store Manager, and ensure excellent customer service while enforcing company policies.

Responsibilities include supervising cash handling, merchandising, loss prevention, scheduling, and coordinating with district management to meet sales and service goals. Prior retail leadership and strong communication are required.