Store Team Lead: Drive Operations & Service

Rack Room Shoes; Kitty Hawk (NC); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

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Job summary

Rack Room Shoes in Kitty Hawk, NC seeks a Team Lead to supervise daily store operations, ensure compliance with company policies, and provide guidance and training to staff under the Store Manager. This role may be full- or part-time management; you will oversee POS transactions, inventory, merchandising, scheduling, payroll, and customer service to meet sales and service objectives.

A strong leader with effective communication and organizational skills will thrive in a fast-paced retail

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members.
• All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures
• Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory
• Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage
• Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance
• Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
• Work towards a complete understanding of managing all day to day operations.

Skills

Verbal and written communication

Managerial and organizational skills

Job description

Rack Room Shoes in Kitty Hawk, NC seeks a Team Lead to supervise daily store operations, ensure compliance with company policies, and provide guidance and training to staff under the Store Manager. This role may be full- or part-time management; you will oversee POS transactions, inventory, merchandising, scheduling, payroll, and customer service to meet sales and service objectives.

A strong leader with effective communication and organizational skills will thrive in a fast-paced retail