Store Team Lead: Elevate Service & Operations

Rack Room Shoes; Morehead City (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Rack Room Shoes in Morehead City, NC is seeking a Team Lead to assist in supervising daily store operations and ensure 100% compliance with company policies. The role provides leadership, guidance, and training to staff, stepping in for the Store Manager as needed to keep operations running smoothly and to meet sales and service goals.

The Team Lead will oversee customer service, POS transactions, inventory control, merchandising, scheduling, and loss prevention, while supporting a

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Provide leadership and training to staff.
• Oversee POS transactions, discounts and refunds, loyalty processing.
• Inventory control including shipping/receiving, pricing changes and markdowns.
• Maintain merchandising standards and visual presentation.
• Manage payroll scheduling and time/attendance.

Skills

Communication skills

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Morehead City, NC is seeking a Team Lead to assist in supervising daily store operations and ensure 100% compliance with company policies. The role provides leadership, guidance, and training to staff, stepping in for the Store Manager as needed to keep operations running smoothly and to meet sales and service goals.

The Team Lead will oversee customer service, POS transactions, inventory control, merchandising, scheduling, and loss prevention, while supporting a