Store Team Lead: Lead, Service & Ops Excellence

Rack Room Shoes; Kernersville (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Rack Room Shoes is hiring a Team Lead to supervise daily store operations in Kernersville, NC. You will lead, train, and motivate staff under the Store Manager and Assistant Store Manager, ensuring high standards of service and compliance with policies.

Candidates should have strong managerial and communication skills, and be prepared to assume full responsibility in managerial absence. This role may be full or part-time.

Qualifications

• Approved background check.
• Strong verbal and written communication skills.
• Experience in supervising and coordinating staff.

Responsibilities

• Assist in supervising and managing daily store operations.
• Lead and train staff under direction of store leadership.
• Ensure compliance with company policies and procedures.
• Provide service leadership to maintain excellent customer experience.

Skills

Background check

Verbal communication

Written communication

Management

Job description

Rack Room Shoes is hiring a Team Lead to supervise daily store operations in Kernersville, NC. You will lead, train, and motivate staff under the Store Manager and Assistant Store Manager, ensuring high standards of service and compliance with policies.

Candidates should have strong managerial and communication skills, and be prepared to assume full responsibility in managerial absence. This role may be full or part-time.