Store Team Lead — KPI Drive, Training & Service

Lids; City of Syracuse (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and 视s

Retirement plan

Employer-paid benefits (disability, AD

Paid Time Off

Employee discount and exclusive perks

Career development opportunities

Early Wage Access options

Monthly bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in the United States. You will lead store operations, coach a team, and ensure top-notch customer service while driving sales and maintaining visual standards. The role reports to the Store Manager and involves managing scheduling, training, and performance to meet KPIs.

Join a team that emphasizes a fun, inclusive store environment, competitive benefits, and opportunities for career development within a large national retailer.

Qualifications

• Experience leading retail teams to achieve sales goals and high customer satisfaction.
• Ability to schedule, train, and coach staff to adhere to company standards.
• Strong communication and conflict-resolution skills in a fast-paced environment.

Responsibilities

• Act as Manager on duty when Store Manager is unavailable.
• Lead staff through trainings and ensure achievement of sales and task goals.
• Maintain store operations including cash handling, inventory, and loss prevention.
• Collaborate on staffing, hiring, and adherence to company policies.

Skills

Leadership

Customer service

Communication

Multi-tasking

Team management

Tools

MPOS system

Lids Training Programs

Job description

Lids Sports Group is seeking an Assistant Store Manager in the United States. You will lead store operations, coach a team, and ensure top-notch customer service while driving sales and maintaining visual standards. The role reports to the Store Manager and involves managing scheduling, training, and performance to meet KPIs.

Join a team that emphasizes a fun, inclusive store environment, competitive benefits, and opportunities for career development within a large national retailer.