Store Team Lead - Drive Sales, Service & Ops

Lids; Pennsylvania; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Employee discount

Paid Time Off

Career development

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations, drive sales, and inspire a high-performing team. You will support the Store Manager, ensure exceptional customer service, and maintain store standards across merchandising, training, and loss prevention.

The role emphasizes scheduling, staff development, and hands-on leadership to deliver a welcoming experience for every guest and to meet KPIs. A dynamic, reliability-focused candidate thrives here.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through training programs, goal setting, and follow-up.
• Administer progressive discipline when the Store Manager is absent.
• Create a fun, productive environment that supports company objectives and store success.
• Ensure adherence to company policies, procedures, and guidelines, including inventory protection.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations, drive sales, and inspire a high-performing team. You will support the Store Manager, ensure exceptional customer service, and maintain store standards across merchandising, training, and loss prevention.

The role emphasizes scheduling, staff development, and hands-on leadership to deliver a welcoming experience for every guest and to meet KPIs. A dynamic, reliability-focused candidate thrives here.