Store Team Lead - Growth, Coaching & Commission

United Wireless Communications, Inc.; Benton Harbor (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is seeking a Store Leader in Michigan to coach Sales Representatives, drive sales performance, and foster a customer-first culture.

You will guide the team, ensure a smooth in-store experience, and uphold company standards across merchandising and operations. This role offers full-time hours with uncapped commissions, competitive hourly pay based on experience, and a supportive, high-performing team environment.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• 1-2 Years of customer service and/or sales experience, preferably in a retail environment.
• Reliable transportation required.
• Flexible schedule required for Full-Time employees.
• No prior experience is necessary.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring key performance indicators (KPIs).
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Coaching

Communication

Team development

Training

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Store systems

Job description

United Wireless Communications, Inc. is seeking a Store Leader in Michigan to coach Sales Representatives, drive sales performance, and foster a customer-first culture.

You will guide the team, ensure a smooth in-store experience, and uphold company standards across merchandising and operations. This role offers full-time hours with uncapped commissions, competitive hourly pay based on experience, and a supportive, high-performing team environment.